Home/Terms of Use

Terms of Use

Last Updated: September 25, 2026

Welcome to I'M A Plant. These Terms of Use ("Terms") govern your access to and use of imaplant.com (the "Website"), including browsing the Website, creating an account, purchasing products, and using any features or services made available through the Website.

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Website.

These Terms apply to all visitors, users, customers, and other persons who access or use the Website.

1. About I'M A Plant

I'M A Plant provides plant-based and compostable foodservice and tableware products through its online store. Our products may include items such as:

Bowls
Clamshells
Cutleries
Meal Trays
Paper Cups
Round Plates
Other tableware and related products offered through the Website

Product availability, specifications, pricing, promotions, and other information may change without notice.

2. Website Use

You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not:

Use the Website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to the Website, its systems, accounts, or databases.
Interfere with or disrupt the operation or security of the Website.
Introduce viruses, malware, or other harmful or destructive code.
Use automated systems, bots, scraping tools, or similar technologies to access or collect Website content in a manner that is unauthorized by us.
Attempt to reverse engineer, modify, copy, or reproduce Website functionality or software except where permitted by applicable law.
Use content from the Website to create a competing commercial service without our written permission.
Impersonate I'M A Plant or another person or entity.
Submit false, misleading, fraudulent, or unauthorized information.
Use another person's account without permission.

We reserve the right to restrict or terminate access to the Website if we reasonably believe that these Terms have been violated.

3. Accounts

Certain features of the Website may require you to create an account. When creating an account, you agree to provide accurate and current information and to keep your account information updated.

You are responsible for maintaining the confidentiality of your username, password, and other account credentials. You are responsible for activities conducted through your account unless the activity resulted from unauthorized access that was not caused by your failure to protect your credentials.

Please notify us promptly if you believe that your account has been compromised or accessed without authorization.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, pricing, availability, and other information displayed on the Website are accurate. However, we do not guarantee that all Website content will always be complete, current, accurate, or error-free.

Product colors and appearance may vary depending on your device, display settings, photography, lighting, or manufacturing variations.

We reserve the right to:

Correct errors or inaccuracies.
Update product information.
Change product specifications.
Change or discontinue products.
Limit quantities available for purchase.
Refuse or cancel orders where permitted by law.

If a product or pricing error affects an order you have placed, we may contact you regarding the issue and provide available options, including cancellation where appropriate.

5. Pricing

All prices displayed on the Website are subject to change without notice. Applicable taxes, shipping charges, discounts, promotional offers, and other charges may be added during checkout where applicable.

The final price applicable to your order will be shown during the checkout process before you submit your purchase.

We reserve the right to correct pricing errors and cancel affected orders where permitted by applicable law.

6. Orders and Acceptance

Submitting an order through the Website constitutes an offer to purchase the selected products. After submitting an order, you may receive an order confirmation by email. An order confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to accept, decline, limit, or cancel an order for reasons including:

Product availability
Pricing or listing errors
Suspected fraud or unauthorized activity
Incorrect customer or payment information
Shipping restrictions
Technical errors
Other legitimate business reasons

If we cancel an order after payment has been processed, we will arrange for the applicable payment to be refunded through the relevant payment method, subject to applicable law.

7. Payment

Payments are processed through the payment methods and payment service providers made available at checkout. Available payment methods may include credit and debit cards, PayPal, Apple Pay, Google Pay, and other payment options displayed during checkout.

You represent that you are authorized to use the payment method submitted with your order.

We may use third-party payment processors to securely process transactions. Your use of those payment services may also be subject to the applicable provider's terms and privacy policies.

8. Shipping and Delivery

Orders are shipped to eligible locations based on the shipping options available during checkout. Shipping times are estimates and may vary due to factors including:

Product availability
Order processing
Carrier delays
Weather
Holidays
Incorrect or incomplete shipping information
Events outside our reasonable control

I'M A Plant is not responsible for delays caused by circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information at checkout.

If you provide an incorrect or incomplete shipping address, additional shipping charges or delivery delays may apply.

9. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and order cancellations are subject to the applicable I'M A Plant policies published on the Website. Where a separate return or refund policy applies to a purchase, that policy will govern the applicable transaction. See our Refunds, Returns & Replacements Policy for details.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.

10. Promotions and Promotional Codes

From time to time, I'M A Plant may offer promotional codes, discounts, bundles, sales, or other promotional offers. Unless otherwise stated:

Promotional offers are subject to their stated terms.
Promotional codes must be entered during checkout where required.
Promotional codes may have expiration dates or other restrictions.
Promotions may not be combined unless expressly permitted.
Promotions may be modified or withdrawn at any time where permitted by law.
Promotional codes may not be reproduced, sold, transferred, or used in connection with fraudulent activity.

Additional terms may apply to specific promotions.

11. Intellectual Property

All content available on the Website, including but not limited to:

Text
Product descriptions
Photographs
Graphics
Logos
Brand names
Icons
Designs
Videos
Audio
Software
Page layouts
Product data
Downloads
Compilations of Website content

is owned by or licensed to I'M A Plant or its respective content providers and is protected by applicable United States and international intellectual property laws. The compilation, organization, and presentation of Website content are also protected by applicable intellectual property laws.

You may access and use Website content for personal, non-commercial purposes related to using the Website and purchasing or evaluating I'M A Plant products. You may not reproduce, distribute, modify, publish, transmit, sell, create derivative works from, or commercially exploit Website content without our prior written permission, except where permitted by applicable law.

12. Trademarks

I'M A Plant and related names, logos, branding, graphics, product names, and marks are owned by or licensed to I'M A Plant or their respective owners. Nothing in these Terms grants you a license or right to use any trademark, trade name, logo, or other brand element without prior written authorization.

13. User Content and Reviews

If the Website allows you to submit reviews, comments, photographs, feedback, or other content ("User Content"), you remain responsible for the content you submit. By submitting User Content, you represent that:

You have the right to submit the content.
The content is accurate to the best of your knowledge.
The content does not violate applicable law.
The content does not infringe another person's intellectual property, privacy, or other rights.
The content does not contain malicious code.
The content is not fraudulent, abusive, threatening, defamatory, or misleading.

To the extent permitted by applicable law, by submitting User Content you grant I'M A Plant a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and otherwise use that content in connection with operating, promoting, and improving our business and Website.

We reserve the right to remove User Content that we believe violates these Terms or applicable law.

14. Third-Party Links and Services

The Website may contain links to or integrations with third-party websites, applications, payment providers, shipping services, social media platforms, or other services. These third parties operate independently from I'M A Plant and may have their own terms and privacy policies.

I'M A Plant is not responsible for the content, availability, security, privacy practices, or policies of third-party services. Your use of third-party services is subject to the applicable third party's terms and policies.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis.

I'M A Plant makes no representations or warranties, express or implied, regarding the Website, its availability, content, functionality, or operation, except where such warranties cannot lawfully be excluded. To the maximum extent permitted by law, I'M A Plant disclaims implied warranties including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

The Website will always be available or uninterrupted;
The Website will be error-free;
Information provided through the Website will always be complete or current;
The Website will be free from viruses or other harmful components; or
Any particular result will be achieved through use of the Website.

Nothing in these Terms excludes or limits any warranty or right that cannot lawfully be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, I'M A Plant and its owners, affiliates, service providers, officers, employees, agents, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of the Website or products purchased through the Website.

This may include, to the extent permitted by law, loss of profits, loss of revenue, loss of data, loss of business opportunities, or other indirect losses.

To the maximum extent permitted by applicable law, our total liability arising out of or relating to an order or your use of the Website will not exceed the amount you paid to I'M A Plant for the specific product or service giving rise to the claim.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded under applicable law.

17. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless I'M A Plant and its owners, affiliates, officers, employees, agents, contractors, and service providers from claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising from or related to:

Your violation of these Terms;
Your misuse of the Website;
Your violation of applicable law;
Your User Content; or
Your violation of another person's rights.

This obligation does not apply to the extent that a claim results from I'M A Plant's own conduct where applicable law prohibits indemnification.

18. Termination or Suspension

We may suspend or terminate your access to the Website or certain features if:

You violate these Terms;
We reasonably suspect fraudulent or unauthorized activity;
Your use creates a security or operational risk;
Required by law; or
We discontinue or materially change the Website or a particular service.

Termination does not affect rights or obligations that arose before termination.

Sections that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and applicable legal provisions, will survive termination.

19. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information. Please review the Privacy Policy before using the Website.

20. "Do Not Sell or Share My Personal Information"

I'M A Plant does not sell personal information for monetary consideration. Depending on the technologies used on the Website and applicable privacy laws, certain analytics, advertising, or other third-party technologies may be considered "sharing" or other regulated processing of personal information.

Where applicable law provides you with a right to opt out of the sale or sharing of personal information, you may exercise that right using the privacy choices or mechanisms made available on the Website or by contacting us. For additional information about privacy rights and how personal information is handled, please review our Privacy Policy.

21. Changes to These Terms

We may update these Terms from time to time. When changes are made, we will update the "Last Updated" date at the top of this page. Material changes may also be communicated through the Website or other appropriate means where required.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

22. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms or policies specifically referenced on the Website, constitute the agreement between you and I'M A Plant concerning your use of the Website, except where additional terms apply to a particular product, service, promotion, or transaction.

24. Contact Us

If you have questions about these Terms of Use, please contact us:

I'M A Plant, United States
Email: hello@imaplant.com
Phone: +1 (630) 833-3988
Business Hours: Monday–Friday, 9:00 AM–5:00 PM

You can also reach our team any time through our Contact Us page.